Right now, on your website
Someone asked about Botox 0:00 ago.
Has anyone called them back? We'd have called at 0:05. Of the 19 med spas we tested, 8 still hadn't replied a day later.
Monday, October 12 · 1:03 PM Pacific
We filled out 19 med spa contact forms. Then we started the clock.
What every spa got“Hi, I'm interested in Botox, first time. What's your new client pricing?”
- +0:04 to +1:007 spasAn automatic “thanks, we got it” text or email. No price, no time.Auto
- +1:37Spa AThe front desk calls and repeats the question back in a voicemail. The best reply we got.Person
- +2:13Spa BA text from a staff member, signed with her name.Person
- +10:27Spa CAn email from a nurse, then a call at 14 minutes.Person
- +27:46Spa DA text that reads like a template.Auto
- +35:33Spa EA text from a toll-free number, written by a bot.Auto
- +44:55Spa FA voicemail from the front desk.Person
- +49:25Spa GA voicemail, then a 20% off text.Person
- +16:35:14Spa HA voicemail the next morning, then a second one.Person
- +19:33:09Spa IAn email with the new-client price. The only spa that answered the question in writing.Person
- +24 hours8 spasNothing. No text, no call, no email.Silent
Spas in 8 states, contacted through their own website forms during business hours. Not named. A small sample, and it matches a bigger one: in a Harvard Business Review study of 2,241 US companies, 23% never answered a web inquiry at all.
How we ran the test →Live demo · the clock is real
Now time us.
Fill this in like a new client would. Ava, the AI assistant for our sample spa, calls you within seconds. Ask about pricing, push back, try to book. When you hang up, you see exactly what the front desk would get.
The clock starts when you hit the button.
- Form sent
- Phone rings
- Talking with Ava
- Front desk gets the alert
Fill the form. Keep your phone close.
New lead · called in
Full transcript
How it works for your spa
The first five minutes, handled.
- 0:00A lead comes in
From your website form, a landing page or a lead ad. We connect to the form you already use.
- 0:05We call
In your spa's name. It says it's an AI in the first line, and answers from your price sheet.
- ~2:00It offers a consult
Two open times you choose. Anything medical is saved for your nurse injector.
- 2:31Your desk gets it
Name, treatment, timing, the time they picked and the full transcript.
One plan
$497/month
No setup fee. No contract. Live within 3 business days.
- Every new web lead called within seconds, during the hours you set
- Your services, your prices, your spa's name on the call
- A front desk alert with the summary after every call
- Consent wording for your forms, and AI disclosure on every call
- A monthly report on how fast your leads were reached
Pay by card, then fill in a short setup form. No sales call.
The fine print, up front.
Is it legal for an AI to call my leads?
Only with consent. US law treats an AI voice like a prerecorded call, so the lead has to agree to calls and texts that use an AI voice before we call. We give you the checkbox wording for your forms, and the assistant says it's an AI in its first line. Anyone who asks to stop is never called again.
Will it give medical advice?
No. Questions about pregnancy, medications, allergies or past reactions are noted for your nurse injector and saved for the consult.
What if they don't pick up?
It leaves a short voicemail in your spa's name, and your front desk still gets the alert so a person can follow up.
Does it book straight into my calendar?
Not yet. It offers consult times you choose, and your front desk confirms. Booking-system integrations are on the way.
What patient information does it collect?
Only what a front desk needs to follow up: first name, phone, treatment interest, timing and the call summary. It never asks for medical history, date of birth or payment details.
Do I have to get on a sales call?
No. Pay by card, then fill in a short setup form with your services, prices and where alerts should go. Questions go to jake@telepaxa.com.